When you open and use an a988s account, these terms set out the rules that apply to both sides — what we provide and what you agree to. Access to our platform depends on your local law and eligible regions, so read through these conditions before you start.
Account-holder obligations
Wallet & transaction rules
Your rights under this policy
Support contact routes
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Details
These terms apply to every account registered on a988s and govern how you access the platform, manage your wallet, and interact with our services. By creating an account, you confirm that you have read and accepted these conditions in full. We may update these terms when our services change or when applicable rules require it — we will notify you through your registered account before any material change takes effect. Your continued use of the platform after that notice counts as acceptance of the revised terms. Access to a988s is subject to your local law and the eligible regions we serve; if your jurisdiction restricts online gaming or betting services, these terms do not override that restriction and you remain responsible for checking your own eligibility. Transactions processed through bKash, Rocket, and Upay are subject to the individual terms of those payment services in addition to ours. We do not override the rules of those providers. If a conflict arises between a payment provider's terms and ours, the more restrictive condition applies to protect your account. Questions about specific clauses can be directed to our support team through the contact routes listed on this page.
bKash
Rocket
Upay
Bank Transfer
POLICY COVERAGE
What These Terms Cover and What They Do Not
Understanding the boundaries of this policy helps you know where our obligations begin and end. The four areas below clarify what falls inside and outside the scope of these terms.
Account Access
These terms fully govern how you create, verify, and maintain your a988s account, including login credentials, session behaviour across devices, and account suspension or closure procedures.
Transactions
Deposits and withdrawals processed through bKash, Rocket, or Upay fall under these terms for the a988s side of the transaction. The payment provider's own terms govern their side independently.
Site Content
Games, odds, and promotional content displayed on a988s are covered by these terms. We do not warrant that all content is available in every region — availability depends on local law and eligible regions.
Third-Party Services
External services linked from a988s — including payment apps and game studio platforms — operate under their own terms. We are not responsible for the policies or conduct of those third parties.
YOUR ACCOUNT RIGHTS
Actions Available to You Under This Policy
You have concrete options for managing your account and the information tied to it. To review your transaction history, open the account section after logging in — records of deposits, withdrawals, and activity are listed there by date. If any personal detail on your account is incorrect, you can update it directly through the account settings page; for changes that require identity verification, follow the steps shown in that section. If you believe a transaction has been processed incorrectly, raise it with our support team and include the transaction reference visible in your account history. We will investigate and respond through the same contact channel you used. You may also request that your account be closed at any time by contacting support — we will confirm the closure and the status of any remaining wallet balance before processing it.
Review Records
Log in and open the account history section to see a full list of your transactions, session activity, and any policy notices sent to your account.
Correct Details
Update your name, contact information, or payment details through account settings. Steps requiring identity verification are shown inline on that page.
Raise a Query
Contact support with your account reference and a clear description of the issue. Include any transaction ID visible in your account history to speed up the review.
Request Closure
Ask support to close your account at any time. We confirm the closure and the handling of any wallet balance before the account is deactivated.
POLICY CONTACT
How to Reach Us About These Terms
If you have a question about any clause in these terms, or need to act on a right described above, use one of the contact routes below. We respond through the same channel you use.
Live Chat
Open the chat widget from any page while logged in to reach our support team directly about account or policy questions.
Email Support
Send your query to the support address listed in your account dashboard. Include your account reference for faster handling.
Help Centre
The Help Centre on a988s covers common policy questions with step-by-step answers. Check there first for quick clarification on account and transaction rules.
HOW WE HANDLE DATA
Data, Security and Policy Requests
We take the handling of your information seriously. Here is how we manage the key areas covered by these terms.
Data Handling
We collect only the information needed to operate your account — login credentials, transaction records, and contact details. We do not sell your data to third parties. Retention periods follow applicable rules for the regions we serve.
Cookies
Our platform uses cookies to keep your session active and to remember your preferences across visits. You can manage cookie settings through your browser; disabling certain cookies may affect how the platform functions on your device.
Account Security
Your account is protected by the login credentials you set. We recommend using a unique password and not sharing your login details. If you suspect unauthorised access, contact support immediately through live chat or email.
Policy Change Requests
To request a correction to your stored details, or to ask a question about how your data is used, contact support with your account reference. We will respond through the channel you used and confirm any changes made.
TERMS FAQ
Common Questions About These Terms
Answers to the questions we hear most often about how these terms work in practice.
Who do these terms apply to?
These terms apply to anyone who creates and uses an a988s account. By registering, you confirm you have read and accepted them. Access also depends on your local law and the eligible regions we serve — these terms do not override local restrictions.
Can a988s change these terms?
Yes. We may update these terms when our services change or when applicable rules require it. We will notify you through your registered account before any material change takes effect. Continuing to use the platform after that notice means you accept the updated terms.
How do I see my transaction history?
Log in to your account and open the account history section. All deposits, withdrawals, and activity are listed there by date. If you spot an error, note the transaction reference and contact support through live chat or email.
What if my personal details on the account are wrong?
You can update most details directly through account settings. Some changes require identity verification — the steps for that are shown inline on the settings page. If you cannot make the change yourself, contact support with your account reference.
How do bKash, Rocket, and Upay transactions relate to these terms?
Transactions through bKash, Rocket, and Upay are covered by these terms for the a988s side of the process. Each payment provider also has its own terms that apply independently. Where the two sets of terms differ, the more restrictive condition applies.
How do I close my account?
Contact our support team through live chat or email and request account closure. We will confirm the closure and let you know the status of any remaining wallet balance before the account is deactivated. There is no penalty for requesting closure.