a988s Privacy Policy: How We Handle Your Information
At a988s, your information and transaction records are handled with care — from the moment you log in on your phone to every wallet interaction you make through bKash, Rocket, or Upay. This policy explains what we collect, why we collect it, and the choices available to you. Access to our platform depends on your local law and eligible regions.
Account data protection
Local payment privacy
Your rights, clearly stated
Contact us anytime
POLICY SCOPE AND BASIS
What This Policy Covers and Why
This policy applies to all information collected when you use the a988s platform — including account registration details, login activity, device identifiers, and transaction records linked to your wallet. When you connect a payment method such as bKash, Rocket, or Upay, we receive confirmation data from that transaction to verify your account balance and process your request. We do not store full wallet credentials on our servers. The data we hold is used to operate your account, respond to support queries, and maintain the security of your session across devices. We may also collect anonymised usage data — such as which sections of the site you visit — to improve how the platform works on mobile. We do not sell your personal information to third parties. Where we share data with service partners, it is limited to what is necessary to deliver the service you requested. Your continued use of the platform after any update to this policy constitutes acknowledgement of the revised terms. If you have questions about the legal basis for processing in your jurisdiction, please reach out through the support routes listed on this page. Availability of our services depends on your local law and eligible regions.
bKash
Transaction confirmation data only
Rocket
Wallet verification, no credential storage
Upay
Payment reference for account records
Device Data
Session and browser identifiers for security
INSIDE AND OUTSIDE SCOPE
Where This Policy Applies
Not every interaction on or around a988s falls under this policy in the same way. Understanding the boundaries helps you know exactly what we are responsible for and where third-party terms take over.
Account Access
Login sessions, device continuity, and account settings are fully covered. We log access events to protect your account from unauthorised activity.
Wallet Transactions
Payment references processed through bKash, Rocket, and Upay are recorded in your account history. The payment provider's own privacy terms also apply to their side of the transaction.
Site Content
Pages, game lobbies, and promotional notices you view on a988s are covered. Anonymised browsing data may be used to improve navigation and mobile layout.
Third-Party Services
Links or embedded content from outside a988s are not covered by this policy. Those services operate under their own terms, and we encourage you to review them separately.
YOUR ACCOUNT RIGHTS
Actions You Can Take Under This Policy
You have practical options when it comes to the data we hold on your account. You can request a summary of the personal information linked to your registered profile — this includes login records, transaction references, and any support correspondence we have on file. If any detail is incorrect, such as a contact number or email address, you can update it directly from your account settings page. For anything that cannot be changed through the settings panel, our support team can assist. If you want to raise a question about how your data is used, or request that certain records be reviewed, the contact routes on this page are the right place to start. We aim to respond to data-related queries through the same support channels we use for account help. Your rights under this policy depend on applicable local law and the eligible region from which you access the platform.
Review Your Records
Request a summary of personal data held on your account by contacting support through the live chat or email route.
Correct Account Details
Update your contact information directly in account settings. For fields that are locked, raise a correction request with support.
Raise a Data Question
If you are unsure how a specific piece of information is used, send your question through the support routes listed below.
Request a Data Review
Ask us to review the records we hold. We will confirm what is on file and explain the basis for retaining it.
REACH OUR PRIVACY TEAM
How to Contact Us About This Policy
If you have a question about this policy, want to exercise a data right, or need to flag a concern, use the contact routes below. These are the same channels available for account support — no separate form is needed for privacy queries.
Live Chat
Open the chat widget from any page on a988s to reach the support team directly. Describe your privacy query and a team member will follow up.
Email Support
Send your data or policy question to the support email address listed in your account dashboard under the Help section.
Account Help Centre
The Help Centre in your signed-in account area includes policy articles and a request form for data-related queries.
HOW WE PROTECT YOUR DATA
Data Handling, Cookies, and Account Security
We take a straightforward approach to data security: collect only what is needed, store it securely, and give you clear ways to manage it. Here is how each area works in practice.
Cookies and Session Data
We use cookies to keep your session active across pages and to remember your device for faster login. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how the mobile site behaves.
Account Security
Login activity is monitored to detect unusual access patterns. If we notice a sign-in from an unfamiliar device, your account may require additional verification before access is granted.
Data Retention
Transaction references and account records are retained for as long as your account is active and for a period after closure as required by applicable rules. You can ask for a retention summary through support.
Policy Updates
When this policy changes, we post the updated version on this page. Continuing to use the platform after an update means you have seen the revised terms. Contact support if you have questions about any change.
COMMON POLICY QUESTIONS
Privacy Policy Questions Answered
These are the questions we hear most often about how a988s handles your data. If your question is not here, the support routes above are the fastest way to get a direct answer.
What personal information does a988s collect when I open an account?
We collect the details you provide during registration — name, contact information, and the payment method you link, such as bKash or Rocket. We also log device and session data to keep your account secure across logins.
Does a988s share my data with third parties?
We share data only with service partners needed to operate your account — for example, payment processors handling your bKash or Upay transaction. We do not sell personal information. Each partner receives only the data required for their specific role.
How can I see what data is held on my account?
Contact our support team through live chat or the email address in your account dashboard. Request a data summary and we will confirm what records are on file for your registered profile.
Can I correct or update my personal details?
Yes. Most contact details can be updated directly in your account settings. For fields that are not editable there, raise a correction request with support and the team will assist you through the process.
How long does a988s keep my account data after I close my account?
Records are kept for a period after account closure as required by applicable rules in your region. If you want to know the specific retention period that applies to your account, ask through the support channels listed on this page.
Does this privacy policy apply if I access a988s from Bangladesh?
This policy covers your use of the a988s platform wherever you access it. However, the rights available to you and the legal basis for data processing depend on your local law and the eligible region from which you are accessing the service.