a988s operates under terms that govern how your account, transactions, and access to the platform work. What applies to you depends on your local law and the eligible regions where this platform is available — read through these terms so you know exactly where you stand.
Account Terms
User Rights
Policy Scope
Data Handling
POLICY POSTURE
How Our Terms Apply to You
These terms set out the rules between you and a988s when you access the platform, place bets, or move funds through your account wallet. Your use of the platform — including deposits and withdrawals via bKash, Rocket, or Upay — is subject to these terms in full. Availability of the platform and its features depends on your local law and the eligible regions we serve. If local law in your area restricts or prohibits online betting and casino activity, it is your responsibility to check before you access the platform. We do not make representations about legality in any specific jurisdiction beyond what we publish. These terms may be updated from time to time; the version published on this page is the current one. Continued use of your account after an update means you accept the revised terms. If you disagree with any part of these terms, the right step is to stop using the platform and contact our support team to close your account. We aim to keep these terms clear and written in plain language so you can make informed choices about your account.
bKash
Rocket
Upay
Bank Transfer
WHAT THIS COVERS
Where This Policy Applies
Understanding the scope of these terms helps you know what is covered when you use your account, make a transaction, or browse the platform.
Account Access
These terms apply to every login session, account action, and profile change you make on a988s. This includes opening an account, updating your details, and any suspension or closure of your account by either party.
Transactions
All deposits and withdrawals processed through your account wallet — including those made via bKash, Rocket, and Upay — fall within the scope of these terms. Transaction records are held in your account history.
Site Content
The games, odds, promotional notices, and editorial content published on a988s are covered by these terms. Content is provided for your personal use only and may not be reproduced or redistributed.
Third-Party Services
Payment processors, game studios, and other third-party providers operate under their own terms. a988s is not responsible for the policies of those external services, though we select partners whose standards align with ours.
YOUR ACCOUNT RIGHTS
Actions Available to You Under This Policy
You have practical rights over your account and the data associated with it. You can review your transaction history at any time by opening the account section on your phone or browser — every deposit, withdrawal, and bet is logged there. If any detail on your account is incorrect, such as your registered contact or wallet information, you can update it directly from your account settings page. Where a correction requires verification, the steps are shown in the account area. If you have a question about how your data is used or want to raise a concern about a transaction, our support team is the right first contact. You can also request that your account be reviewed or closed by reaching out through the published support routes. We handle these requests in the order they are received and will confirm receipt when your message comes through.
Review Records
Open the account history section to see a full log of your transactions, bets, and account changes. This is available on both mobile and browser without needing to contact support.
Correct Details
Account details including your registered number and linked wallet can be updated from the settings page. Follow the verification steps shown there to confirm any change.
Raise a Question
If something in your account does not look right, contact support directly with your account reference. We will look into it and respond through the same channel you used.
Request Account Review
You can ask us to review your account status or close your account at any time. Send the request through live chat or email and we will confirm the next steps.
POLICY CONTACT
How to Reach Us About These Terms
If you have a question about these terms or need to act on your account rights, use the contact routes below. We respond through the same channel you write to us on.
Live Chat
Open the chat icon from any page on a988s to reach the support team directly. This is the fastest route for account and policy questions.
Email Support
Send your question or account request to our support email address listed in the contact section of the site. Include your account reference so we can locate your record quickly.
Help Centre
The help section on the site covers common policy questions, account steps, and transaction queries. Check there first for answers that do not need a personal response.
HOW WE HANDLE DATA
Data, Cookies, and Account Security
We take the handling of your information seriously and want you to understand how it works in practice.
Data Retention
We keep your account data, transaction records, and communication history for as long as your account is active and for a period after closure as required by applicable rules. You can ask us what we hold by contacting support.
Cookies
The platform uses cookies to keep your session active, remember your preferences, and understand how the site is used. You can manage cookie settings through your browser. Disabling certain cookies may affect how the platform functions on your device.
Account Security
Your account is protected by your login credentials. We recommend using a strong, unique password and not sharing your login with anyone. If you suspect unauthorised access, contact support immediately through live chat or email.
Policy Changes
When we update these terms, we publish the new version on this page and note the change date. For significant changes, we may also send a notice to your registered contact. Requests to clarify any change can be sent to our support team.
COMMON QUESTIONS
Questions About Our Legal Terms
Here are the questions we hear most often about how these terms work and what they mean for your account.
Does this policy apply to me if I am in Bangladesh?
Access to a988s depends on your local law and the eligible regions the platform serves. If online betting is permitted where you are, these terms apply to your account in full. Check your local regulations before you access the platform.
Can I see all the data a988s holds on my account?
Yes. Your transaction history, bet records, and account changes are visible in the account section on your phone or browser. For a broader data request, contact our support team by email with your account reference and we will respond with what we hold.
How do I correct wrong information on my account?
Go to the account settings page and follow the fields shown there to update your details. Some changes require a verification step, which is explained on the same page. If you cannot make the change yourself, contact support through live chat.
What happens to my account data if I close my account?
We retain your records for a period after closure as required by applicable rules. You can ask our support team what data is held and for how long by sending a request to our support email with your account reference included.
Who do I contact if I disagree with a transaction on my account?
Contact our support team through live chat or email and include your account reference and the transaction in question. We will review the record and respond through the same channel. Your transaction history in the account section is the starting point for any dispute.
Can a988s change these terms without telling me?
We publish updates to these terms on this page and note when the change was made. For significant updates, we may send a notice to your registered contact. Continued use of your account after an update means you accept the revised terms.